Create a reconciliation tool that compares customer agreements, subscription records, invoices, credits, and payment history to identify inconsistencies in recurring revenue.
Allow users to import contract summaries, subscription exports, invoice CSV files, and payment records. Match records using customer IDs, contract references, invoice numbers, and configurable fallback rules.
Detect potential billing gaps, duplicate charges, incorrect renewal dates, mismatched plan prices, missing credits, unrecorded cancellations, and invoices that do not match documented commercial terms.
For each finding, display the affected records, discrepancy amount, evidence, matching confidence, and suggested investigation steps. Separate confirmed arithmetic or record mismatches from issues that require contract interpretation.
Include an exception review queue, reconciliation status tracking, and a period-by-period financial summary. Never modify billing systems or issue refunds automatically.
Protect sensitive customer information and export a reconciliation workbook with source references and an audit trail.
0 Comments