Build an application that tracks promises a business makes to customers and detects which commitments are at risk of being broken.
Allow users to import emails, CRM exports, project plans, support tickets, delivery schedules, and manually entered commitments. Extract promises such as delivery dates, promised features, callbacks, refunds, installation appointments, and response deadlines.
Represent every commitment with an owner, customer, due date, evidence source, dependency, and current status. Detect conflicting dates, missing owners, overdue actions, and commitments that depend on unfinished work.
Create a live risk queue ranked by urgency, customer impact, and time remaining. For each risk, recommend a recovery action and generate an honest customer update using only verified facts.
Include a timeline of promise creation, modification, fulfillment, and failure. Never invent commitments or send customer communications automatically. Provide a daily review screen and exportable accountability report.
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